General
Shuttle service (Paid)
Car rental
Airport pickup (Paid)
Airport drop-off (Paid)
Non-smoking rooms
Room service
Designated smoking area
Air conditioning
Soundproof rooms
Elevator
Airport shuttle (Paid)
Smoke-free property
Packed lunches
Adults only
Safety & security
Fire extinguishers
Key access
Safe
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety features
Face masks for guests available
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Front Desk Services
Concierge
Tour desk
24-hour front desk
Invoice provided
Baggage storage
Currency exchange
Express check-in/out
Food & Drink
Coffee house on site
Wine/Champagne (Paid)
Snack bar
Bar
Minibar
Restaurant
Special diet meals (on request)
Spa
Fitness
Fitness center
Fitness classes
Yoga classes
Personal trainer
Spa and wellness center (Paid)
Cleaning Services
Dry cleaning
Daily housekeeping
Ironing service
Laundry (Paid)
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Outdoors
Outdoor furniture
Terrace
Garden
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Physical distancing
Cashless payment available
Contactless check-in/out
Media & Technology
Flat-screen TV
Transportation
Public transit tickets (Paid)
Bathroom
Private bathroom